Terms & Conditions of Sale

Terms and Conditions

Last updated: 2025

Welcome to On Track Marketing (“Website”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. General

1.1 These terms govern your use of our website and services provided by [Your Business Name] (“we,” “us,” “our”). 1.2 We reserve the right to modify these terms at any time. Changes will be effective upon posting.

2. Products & Services

2.1 All products listed on our website are subject to availability. Prices and specifications are subject to change without notice. 2.2 We make every effort to ensure product descriptions and prices are accurate, but errors may occur. We reserve the right to correct any errors. 2.3 There are no refunds or cancellations on bespoke ordered items.

3. Orders & Payments

3.1 By placing an order, you agree to provide accurate and complete information. 3.2 We accept payments via card payment, Apple Pay, Android Pay, PayPal, and cash in person where pre-arranged. Your order will only be processed upon successful payment. 3.3 We reserve the right to refuse or cancel an order due to pricing errors, stock issues, or suspected fraudulent activity.

4. Shipping & Delivery

4.1 Shipping costs and estimated delivery times are detailed at checkout. 4.2 We are not responsible for delays caused by couriers, customs, or unforeseen circumstances. 4.3 If a package is lost or damaged in transit, please contact us immediately.

5. Returns & Refunds

5.1 You may return eligible products within [X] days of receipt, subject to our Returns Policy. 5.2 Refunds are processed within [X] business days after we receive the returned item. 5.3 Items must be returned in their original condition. Some products may be non-refundable due to hygiene or customisation reasons.

6. User Accounts

6.1 To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details. 6.2 We reserve the right to suspend or terminate accounts that violate these terms.

7. Intellectual Property

7.1 All content on this website, including text, graphics, logos, and images, is our property or licensed to us and protected by copyright laws. 7.2 You may not reproduce, distribute, or exploit any content without our written permission.

8. Limitation of Liability

8.1 We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. 8.2 Nothing in these terms limits liability that cannot be excluded under applicable law.

9. Governing Law

9.1 These terms shall be governed by and interpreted in accordance with the laws of England. 9.2 Any disputes shall be resolved in the courts of England.